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SMEs and communication services

Ofcom undertakes research on the availability and experience of communications services for small and medium enterprises (SMEs) in the UK, defined as businesses with fewer than 250 employees. A...

Broadcast media: hours, revenue and spend

These datasets apply to Ofcom's annual publication, the Media Nations Report.

Telecommunications market data tables

This quarterly dataset for the UK fixed-line and mobile telecommunication markets contains data for aggregated call revenues, mobile phone and landline connections, call volumes, message volumes...

TV and on-demand access services

TV access services Data on the extent to which broadcast television channels and on-demand programme services (“ODPS”) carries subtitles, audio description and/or signing (collectively “access...

BBC performance tracker

The BBC performance tracker provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes.

Cross-Platform Media Tracker

The cross-platform media tracker, formerly called the media tracker, provides information on UK adults’ attitudes and opinions towards television and radio broadcasting, and related areas such as...

Post: business tracking survey

Data collected from a survey of UK businesses about the postal service. The postal tracking survey is conducted each year and provides data on use of postal services, in terms of volumes of post...

Post: residential tracker

Data collected from annual research on UK consumers about the postal service. Provides data on residential consumers’ use of post, including quantities of letters and parcels sent and received, and...

Children's media literacy report

Annual report on children's media literacy in the UK. This report provides detailed evidence on media use, attitudes and understanding among children and young people aged 5-15, as well as detailed...

The International Communications Market Report

This annual report provides comparative international data on the communications sector. The aim of the report is to benchmark the UK communications sector against a range of comparator countries...

Ofcom Annual Report

Established under the Office of Communications Act 2002, Ofcom operates under a number of Acts of Parliament and regulations. These include the Communications Act 2003, the Wireless Telegraphy Act...

Salary scales

Staff pay bands by level

Broadcast radio transmitters: technical parameters

The following information comprises details of the technical parameters of all analogue VHF, MF, and DAB transmitters (including services on multiplexes) currently on-air. In-use parameters are...

News consumption in the UK

Ohe aim of this series of reports is to inform an understanding of news consumption across the UK, and within each UK nation. The findings are published as part of our range of market research...

Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

Adults' media use and attitudes

The Adults' Media Use and Attitudes report is published as part of Ofcom's media literacy duties. It provides data on adults' media use and attitudes across TV, radio, games, mobile and the...

Switching tracker

Data collected from face-to-face research with UK adults about switching between service provider in the communications market

Telecoms and pay-TV complaints data

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is...

Broadcast radio

Number of commercial radio services broadcasting, commercial radio revenues, and community radio revenues and expenses

Public Service Broadcasting Tracker

The public service broadcasting tracking research survey covers UK adults' attitudes towards public service broadcasting on television, their satisfaction with PSB provision, and the importance to...