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FCA: Access to cash coverage in the UK 2024 Q2

This is an overview of geographical cash access coverage in the UK at the end of the second quarter (April to June) of 2024. This monitoring forms part of the FCA’s work on access to cash. This is...

FCA: Firm complaints data 2021 H2 (1 July 2021 and 31 December 2021)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA Service standards 2019/20

This data gives information about the Financial Conduct Authority's (FCA) performance in a range of areas, both statutory standards (as set by The Financial Services and Markets Act 2000 (FSMA) and...

FCA: Secondary international competitiveness and growth objective (SICGO) metrics

The FCA agreed to publish SICGO metrics following the Treasury’s call for proposals on measuring the success of its secondary objective. The FCA has supplemented these with further metrics from its...

FCA: Financial Crime: analysis of firms’ 2017-2020 REP-CRIM data

Ensuring the firms the FCA regulates are effective in preventing financial crime through sound controls is a key priority for the FCA. This is important as the size and global nature of the UK...

FCA firm complaints data 2019 H2 (1 July to 31 December 2019)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

FCA mandated and voluntary information on current account services - May 2020

Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority...

FCA outcomes and metrics 2022 to 2025

The FCA's Strategy 2022 to 2025 has now come to an end. The FCA sets out its outcomes and the metrics it used to measure them. The FCA metrics were based on 3 types of data: * Research data that...

FCA: Retirement income market data 2019/20

The FCA has been collecting data on the retirement income market since April 2015. The data enable the FCA to monitor developments in the market, for example, to gain insights into what action...

FCA: Mortgage lending statistics - Q3 2023 - December 2023

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: The retail intermediary market 2018

Financial firms that that provide advice on, or arrange, mortgages, insurance policies or retail investment products for consumers must send the FCA information about their activities on the Retail...

FCA: Access to cash coverage in the UK 2022 Q4

This is an overview of geographical cash access coverage in the UK at the end of the fourth quarter (October to December) of 2022. This monitoring forms part of the FCA’s work on access to...

FCA update on cash savings - December 2023

The FCA updates on progress in the cash savings market since it published its review in July 2023. In July the FCA published a review of the cash savings market, setting out an action plan to...

FCA: Financial promotions data 2022

The FCA analyses data, between 1 January 2022 to 31 December 2022, resulting from action taken against authorised firms breaching financial promotion rules and referrals and investigations into...

FCA: General insurance value measures data 2024

The FCA's third full year of general insurance (GI) value measures data covers January 2024 to December 2024. The FCA publishes this data annually to drive transparency in the market and to...

FCA: Whistleblowing quarterly data 2021 Q3

The data shows the number of new whistleblowing reports the FCA received in July to September 2021 and the allegations they featured. The FCA Whistleblowing team receives reports about alleged...

FCA: The retail intermediary market 2022

Firms that provide advice on, or arrange, mortgages, insurance policies or retail investment products for consumers must send the FCA information about their activities on the Retail Mediation...

FCA: Financial promotions quarterly data 2024 Q1

The FCA gives a summary of data generated between 1 January 2024 and 31 March 2024 from its actions against firms breaching financial promotion rules, and referrals and investigations into...

FCA: Access to cash coverage in the UK 2021 Q2

The FCA provides an overview of geographical cash access coverage in the UK at the end of the second quarter (April to June) of 2021. This is the second in a series of regular updates that will...

FCA: General insurance value measures data 2023

The FCA's second full year of general insurance value measures data covers January to December 2023. The data provides firms, market commentators and organisations such as consumer groups with...