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Formal Complaints about the Food Standards AgencyFormal Complaints about the Food Standards Agency 2022
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Download this file| ComplainantCategory | Stage | ComplaintDetails | DateComplaintReceived | DateAcknowledged | OriginalDueDateForResponse | DateFinalResponseSent | FormalNotificationOfInvestigationByThePHSO | FormalNotificationOfOutcomeByThePHSO | Outcome | Workingdaystakentorespond | Improvementsmadeasaresultofcomplaint |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Member of public | 1 | Handling of previous correspondence | 27/06/2022 | 15/07/2022 | 25/07/2022 | 28/07/2022 | Not set | Not set | Partially upheld | 23 | Feedback provided to managers |
| Member of public | 1 | Issues with advice given | 06/09/2022 | 23/09/2022 | 05/10/2022 | 14/10/2022 | Not set | Not set | Not upheld | 27 | Not set |
| Food Business Operator | 1 | Alleged threatening behaviour from FSA staff member | 02/11/2022 | 08/11/2022 | 30/11/2022 | 13/12/2022 | Not set | Not set | Not upheld | 29 | Not set |
| Member of public | 1 | Issues with regulation of a premises | 10/11/2022 | 15/11/2022 | 08/12/2022 | 14/12/2022 | Not set | Not set | Not upheld | 24 | Not set |