Back to dataset

Formal Complaints about the Food Standards AgencyFormal Complaints about the Food Standards Agency 2023

You're previewing the first 4 rows of this file.

ComplainantCategory	Stage	ComplaintDetails	DateComplaintReceived	DateAcknowledged	OriginalDueDateForResponse	DateFinalResponseSent	FormalNotificationOfInvestigationByThePHSO	FormalNotificationOfOutcomeByThePHSO	Outcome	Workingdaystakentorespond	Improvementsmadeasaresultofcomplaint
Food Business Operator	1	Allegations against behaviour of Official Veterinarian	10/02/2023	22/02/2023	10/03/2023	31/03/2023	Not set	Not set	Partially upheld	35	Communication improved between Food Business Operator and Official Veterinarian
Food Business Operator	1	Delays in novel foods assessment	14/06/2023	23/06/2023	12/07/2023	28/07/2023	Not set	Not set	Partially upheld	32	Progress on application given and communication channels open
Farmer	1	Loss of product	07/07/2024	14/07/2023	04/08/2023	31/08/2023	Not set	Not set	Not upheld	38	Not set
Food Business Operator	1	Charging for time and behaviour of Area manager	21/08/2023	12/09/2023	10/10/2023	Not set	Not set	Not set	Withdrawn	Not set	Not set